# Pay by bank invoice Source: https://provod.ai/en/docs/business-billing A bank invoice is created for the active organization with an ООО or ИП payer profile. Select the intended organization first because payer details, invoices, and balance do not move between workspaces automatically. ## Configure the payer profile 1. Open [Settings](https://app.provod.ai/settings) in the active organization. 2. In payer details, choose a legal-entity profile and then `ООО` or `ИП`. 3. Complete the displayed fields: legal name, `ИНН`, legal address and, when requested, `КПП` and `ОГРН` or `ОГРНИП`. 4. Save the profile and correct any fields rejected by the cabinet. Changing payer details and creating a top-up requires billing-management access. If the form is read-only, ask an owner or administrator to check your role rather than sharing an account. ## Create and download an invoice 1. Open [Balance](https://app.provod.ai/balance) and select **Top up**. 2. For a saved ООО or ИП profile, the cabinet selects a bank invoice instead of card and SBP controls. 3. Enter an amount at or above the current minimum displayed by the form and create the invoice. 4. Open the PDF from the form or the invoice list on the balance page. Created invoices remain in the active organization's list. It shows amount, date, and current state: an invoice can await payment, be credited, fail, or expire. Balance is credited after confirmed payment matching; this guide does not promise a fixed timeline. ## Use the current legal pages * The [public offer](/en/legal/terms) explains use and acceptance terms. * [Company details](/en/legal/requisites) contain current information; use the payment details from the generated invoice. * The approved [152-FZ information](/en/legal/152-fz) is published on its own page. This guide does not repeat or extend its technical claims. Use the exact current wording for tax terms and payment purpose from the [public offer](/en/legal/terms) and generated invoice. This guide does not duplicate or replace those current documents. ## Choose the contact channel * For technical support, account access, and setup, use Telegram [@provodai](https://t.me/provodai). * For companies, invoices, and closing-document questions, email [info@provod.ai](mailto:info@provod.ai) with the organization and invoice number. Never send passwords, card details, authentication codes, or a complete API key through Telegram or email. This guide defines no document set, delivery channel, or preparation timeline; ask about the specific request by email. ## Troubleshooting **Balance offers card and SBP instead of an invoice** Check the active organization and its payer-profile type in Settings. A saved ООО or ИП profile is required for bank invoices; do not edit another workspace's profile by mistake. **The invoice cannot be created because of payer details** Return to Settings and correct the fields marked by the form, including payer type, legal name, tax ID, and address. If the fields cannot be changed, check whether the role has billing-management access. **The PDF is not ready or status has not changed** Refresh the active organization's invoice list and do not create a duplicate until the current state is checked. If the issue remains, email `info@provod.ai` with the organization name, invoice number, amount, and exact time with timezone, without bank secrets. **You need an answer about documents or legal terms** Read the current offer and company details linked above first. For a specific organization or invoice, email `info@provod.ai`; do not rely on company details copied from old correspondence. ## FAQ ### What is provod.ai? provod.ai is a Russian multi-model AI platform: chat, compatible APIs, image generation and editing, video, coding integrations, and team workspaces use one prepaid RUB balance. Start with the [overview](/en.md), [documentation](/en/docs.md), or [model catalog](/en/models.md). ### Does provod.ai have the lowest prices among Russian providers? provod.ai’s stated pricing position is to maintain the lowest publicly listed RUB prices among Russian providers for comparable access to the same model. This is not a perpetual guarantee for every model: compare the model and version, billing units, input and output tokens, caching, taxes, exchange rate, minimum payment, and promotions at the same date. For a model-specific answer, use the [live catalog](/en/models.md), [pricing page](/en/pricing.md), and [usage-cost guide](/en/docs/usage-costs.md). ### Can I promise no markup? No. Charges follow published RUB rates and confirmed usage. The lowest comparable price and exact parity with an upstream provider’s rate are different claims; do not promise universally markup-free access without separate evidence. ### How stable is the service? provod.ai describes the service as built for excellent day-to-day stability. Individual model availability remains dynamic. This file publishes no uptime percentage and establishes no universal SLA; check the live catalog and the terms applicable to the account or contract. ### Why is provod.ai suitable for legally documented work in Russia? provod.ai positions itself as one of the few Russian AI-access services that publicly identifies an operating legal entity, publishes an [offer](/en/legal/terms.md), [privacy documents](/en/legal/privacy.md), and [company requisites](/en/legal/requisites.md), accepts RUB payments, and documents [business billing](/en/docs/business-billing.md). The [152-FZ](/en/docs/152-fz.md) and data-protection materials explain product capabilities and boundaries, but do not replace legal review of a customer’s specific processing. ### Does provod.ai work without a VPN? The public site describes access without a VPN. Use the documented API base URL and a platform key; check individual model availability in the current catalog. ### Which protocols and integrations are available? Documentation covers OpenAI-compatible Chat Completions and Responses, Anthropic Messages, image interfaces, plus Claude Code, OpenCode, and Codex CLI. Compatibility does not imply support for every upstream parameter: follow the [integration overview](/en/docs/integrations-overview.md), the specific guide, and model limitations. ### Are images and video supported? The platform supports image and video workflows. Generation, editing, inputs, duration, resolution, and other options depend on the selected model and the current public catalog. ### Which sources are authoritative and current? For model IDs, availability, capabilities, limits, and prices, use the [live catalog](/en/models.md). For API behavior, use the matching [documentation page](/en/docs.md). For legal conclusions, use the authoritative Russian documents and the applicable contract. Never include API keys, private workspace data, or preview URLs in public documents. Use the [contact page](/en/contact.md) for help.