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Create an account and sign in

Register, sign in, recover access, and check an account moved from Promptra.

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Use one account for the cabinet, personal workspace, and API setup. Start with the method already connected to that account.

Create an account

  1. Open registration.
  2. Enter your name and phone number.
  3. Enter the SMS code shown by the registration flow.

If the page shows a Yandex ID button, you may use it instead. The button is conditional, so do not rely on it when it is absent.

Sign in again

Open sign in and choose the method linked to the account:

  • phone number and an SMS code;
  • Yandex ID, when it is linked and the button is available;
  • email and password only for an existing account where email sign-in is configured.

Use password recovery only for an email account. It does not replace phone or Yandex sign-in.

Request another SMS code

Check the country code and phone number first. If the code does not arrive or has expired, use resend when that control becomes available. If the current screen has no resend control, restart the phone flow and request a new code. Enter only the newest code; delivery time is not guaranteed.

Sign in after the Promptra rename

Promptra is the former service name. Old website and cabinet links redirect to provod.ai; use provod.ai and app.provod.ai in new bookmarks and instructions.

Sign in at app.provod.ai with the method you used before, then check the active workspace, balance, and each API key by its name and visible masked prefix. If something differs, record the mismatch rather than assuming the domain redirect proves that every account record moved. Existing API clients that still use the old API host are covered in the migration guide; new configurations use https://api.provod.ai/v1.

Ask for help safely

For account access, contact support through Telegram @provodai. Include the masked phone number or email, the sign-in method, approximate time with timezone, and the visible error or a screenshot.

Never send an SMS code, password, complete API key, payment credentials, or sensitive prompt content. This guide gives no response-time guarantee.

Troubleshooting

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